Terms and Conditions

Terms and Conditions - Herbist

Welcome to Herbist. By accessing or purchasing from our website, you agree to be bound by these terms and conditions. Please read them carefully before using our services.

Herbist provides herbal products, wellness items, and related services intended to support general well-being. All information on this website is provided for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. You are encouraged to consult a qualified healthcare professional before using any herbal products, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

By placing an order on our website, you confirm that all information provided is accurate and complete. Herbist reserves the right to refuse or cancel any order at our discretion, including cases where product availability, pricing errors, or suspected fraudulent activity arise. Prices are listed in South African Rand and are subject to change without notice.

We strive to ensure that all products are described as accurately as possible. However, slight variations in packaging, color, or presentation may occur. Herbist does not guarantee specific results from the use of any product, as individual experiences may vary.

Payment must be made in full before orders are processed. We offer secure payment methods, including manual bank transfer where applicable. For manual payments, orders will only be confirmed once proof of payment has been received and verified.

Shipping is carried out within the timelines communicated on the website; delays may occur due to factors beyond our control. Herbist will not be held liable for delays caused by courier services or unforeseen circumstances. It is the customer’s responsibility to provide accurate delivery details. Any additional costs arising from incorrect information will be the responsibility of the customer.

Due to the nature of our products, returns and refunds are only accepted under specific conditions. Products must be unused, unopened, and in their original packaging. Requests for returns must be made within a reasonable time after delivery. Herbist reserves the right to ??? returns that do not meet these conditions. Refunds, where approved, will be processed using the original payment method.

Herbist respects your privacy and is committed to protecting your personal information. Any data collected is used solely for order processing, communication, and improving our services. We do not sell or share your information with third parties without your consent, except where required by law.

Users of this website agree not to misuse the platform in any way that could harm Herbist, its operations, or other users. Unauthorized use, including attempts to gain access to restricted areas or systems, may result in legal action.

All content on this website, including text, images, branding, and design, is the property of Herbist and may not be copied, reproduced, or used without permission.

Herbist reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.

If you have any questions or require assistance, you are welcome to contact us through the communication channels provided on our website.

By using Herbist, you acknowledge that you have read, understood, and agreed to these terms and conditions.